Ownership
This website is owned and operated by TRENDY HOUSE PTY LTD (ABN 50 151 517 396) trading as “SLIDE SHOW”.
Stock availability
Please be aware that SLIDE SHOW™ are receiving online orders 24 hours a day. Whilst SLIDE SHOW™ will make every possible attempt to ensure our stock availability is up to date, there may be times when stock is sold out.
If you order an item that has sold out, We will contact you as soon as possible during business hours (AEST) to:
- notify you of the approximate delay in supplying you with your order;
- suggest an alternative item if appropriate; or
- arrange a refund.
SHIPPING AND DELIVERY
Within Australia
All orders are processed and dispatched within 1-3 business days of payment being cleared. Please allow up to 3 business days for Express delivery in Australia.
All orders in Australia incur a shipping fee. Your order will be posted by Direct Freight Express, and a tracking number will be provided to you so your parcel can be located.
Please get in touch via the ‘Contact Us’ page if you require your tracking number to be reissued or are concerned that your order is late or lost.
Melbourne local pick up
You may choose to pick up your order from SLIDE SHOW™ Warehouse located in Collingwood.
To proceed with this option, you must select ‘Pick Up’ as your method of ‘Shipping and Delivery’. After you have made payment for your order, you must then contact the our Customer Service Team to arrange a time for collection. The Customer Service Team is 📧info@slideshow.net.au from 9am – 5pm Monday to Friday.
Otherwise, if you have selected the ‘Pick Up’ option in error, please contact our Customer Service Team and they will arrange postage of your order.